Never leave phone supportemail supportnight shifts uncovered again.
OneRosta plans chat, phone and email coverage around the clock, shows you every understaffed hour before it happens, and publishes fair schedules in one click.
Plan, balance and publish shifts across timezones with confidence.
How it works
From blank week to covered rota in three steps.
Set your hours & channels
Tell OneRosta when chat, phone and email need people, and how many.
Let auto-balance fill the rota
Fair, rule-based shifts across every timezone — no formulas to break.
Publish with zero gaps
Red hours show before you publish. Your team sees shifts in their own time.
Everything a round-the-clock team needs to stay staffed.
24-hour timeline
Daily, weekly and monthly views with consecutive task blocks and an hourly coverage strip that flags every gap.
Fair auto-balancing
Generate a draft that spreads chat, email and phone hours evenly across skilled agents — then drag to fine-tune.
Draft, then publish
Build privately, get warned about unmet thresholds, and publish to the whole team in one batch.
Timezone-native
A live company clock in the header, with every agent free to flip into their own local time.
Swaps & open shifts
Peer-to-peer swaps with manager approval, and open shifts claimed first-come, first-served.
Roles that fit
Owners, managers and contractors each see exactly what they need.
The shift ends. The coverage doesn't.
Behind every calm log-off is a rota that held up — night shifts filled, handovers clean, and no one double-checking a spreadsheet at midnight. OneRosta keeps it that way.
- Fair rotations across every timezone
- Gaps flagged before you publish
- Swaps and leave on one shared calendar
A clearer way forward
Why teams switch to OneRosta
Different tools, different trade-offs. Here's how OneRosta compares.
Google Sheets
Fine for a small team. Gets messy fast.
- Manual scheduling
- Manual timezone maths
- No real-time gap alerts
- Formulas break
Works at the start. Not in the long run.
Enterprise WFM
Powerful, but complex and costly.
- Advanced forecasting
- Charged per agent, every month
- Long implementation
- Sales calls to get started
Built for enterprises, not everyone.
OneRosta
24/7 support scheduling, without the complexity.
- Built for multiple timezones
- Real-time gap alerts
- Leave on the same calendar
- Flat $14/mo for your whole team
All the essentials. None of the overhead.
Free tool
How many agents do you really need for 24/7?
Most teams forget shrinkage — leave, sick days, training, 1:1s. Get your real headcount in under a minute. No signup needed.
Staffing & shrinkage calculator
Seat-hours per week
336
Agents needed (minimum)
12
Open the free calculator
Simple, transparent pricing
Start free. Upgrade when your team grows.
Free
- Up to 5 members
- All scheduling views
- Manual schedule editing
- Knowledge base
Pro
Early AdopterLimited launch rate
- Up to 15 members
- Auto-balance schedule generation
- CSV & Excel export
- Email support tickets
Enterprise
- Unlimited members
- Auto-balance schedule generation
- Export & reporting
- Priority support
- Onboarding help