OneRosta Guides
Run 24/7 support without the scheduling headaches
Practical guides on coverage math, shift rotations, fair scheduling and moving off spreadsheets, written by a former 24/7 support lead.
Spreadsheets
The Two-Calendar Lie: Why Approved HR Leave Keeps Creating Roster Emergencies
Why leave approved in your HR tool keeps leaving gaps in your support rota, and four practical rules to keep leave and shifts in sync.
6 min read
Spreadsheets
7 Signs Your Remote Support Team Has Outgrown Google Sheets for Scheduling
Seven warning signs that your spreadsheet rota has hit its limit — formula rot, timezone confusion, leave disconnects and more.
9 min read